The SaaS/Web Apps specialist level program explores the concept of Software as a Service (SaaS) and Web Applications, and where they apply in the current technological world. You will gain an understanding of the goals, objectives, benefits and challenges of the different types of SaaS and Web Applications and how they support the relevant IT Service Management processes. This program prepares you for the Software as aService (SaaS) and Web Applications Specialist Level Exam.

The pre-requisite for this program is the completion of the Cloud Computing Foundation Program.