Customer Service Intermediate - Decision Making & Assertiveness
(Decison Making)
This course requires an enrolment key
This Customer Service Intermediate eLearning program, together with the supporting book, will look at Contact Centres in a clear and convenient way, enabling you, and/or your company to build the foundation for a strong business and happy customers. Enjoy!
**The Customer Service Foundation program is a mandatory pre-requisite to be completed before starting any of the Customer Service Intermediate Programs
**The Customer Service Foundation program is a mandatory pre-requisite to be completed before starting any of the Customer Service Intermediate Programs
- Teacher: Elearning Support
