ITIL SS Course including Exam Preparation Course

Service Strategy Lifecycle Program

6 Months Access (180 Days)

The Service Strategy Certificate covers the following ITIL Processes

Service Strategy Principles

Defining Services and market spaces

Conducting strategic assessments
Financial Management

Service Portfolio Management

Managing Demand
Driving strategy through the Service Lifecycle
Understanding Critical Success Factors and risks


Is this course for me! 

This Online Learning course immerses learners in the overall concepts, processes, policies and methods associated with the Service Strategy phase of the Service Lifecycle. The course covers the management and control of the activities and techniques within the Service Strategy stage, but not the detail of each of the supporting processes. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.

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ITIL SS Course including Exam Preparation Course includes these courses

ITIL Intermediate Program: Service Strategy (SS) including Exam
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ITIL Service Strategy Exam Preparation Program (SS)
View Course
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