Welcome to the RCV Exam Preparation Program
The RCV exam is part of the Capability modules of the Service Lifecycle that leads to the ITIL® Expert in IT Service Management qualification.
This program consists of 16 multiple choice 'exam style' questions, with supporting scenarios, in relation to the concepts and processes found within the RCV program.
In addition, one sample exam with marking guide is also provided.
ITIL® is a registered trade mark of AXELOS Limited
*ALL ITIL 2011/V3 EXAMS AND COURSES MUST BE COMPLETED PRIOR TO DECEMBER 31, 2019.
The Art of Service has a team dedicated to your learning success! Our eLearning support team is available 7 days per week for ongoing support and to answer your course related questions.