Welcome to the Service Design Exam Preparation Program*
This program consists of 16 multiple choice 'exam style' questions, with supporting scenarios, in relation to the concepts and processes found within the SD program.
In addition, one sample exam with marking guide is also provided.
*ALL ITIL 2011/V3 EXAMS AND COURSES MUST BE COMPLETED PRIOR TO DECEMBER 31, 2019.
The Art of Service has a team dedicated to your learning success! Our eLearning support team is available 7 days per week for ongoing support and to answer your course related questions.